Investigation Module – Phase – 1 – Advisory

Investigation Module – Phase – 1 – Advisory

Part – A Advisory for ACL Admin

Access to the Investigation sub-module is controlled by various permission sets. Investigation Admin is the head of the Investigation Team in a Commissionerate/DGGI Zone. Commissioner/ADG shall nominate Additional Commissioner or Joint Commissioner in the Commissionerate/DGGI Zone as the Investigation Admin. There is no restriction on the number of Investigation Admins that can be created in a Commissionerate or DGGI Zone. If there is more than one Investigation Admin in a formation, then tasks being part of the workflow will be available to all Investigation Admins and anybody can act on it.

All preventive/investigation officers of and below the rank of Deputy Commissioner/Director have to be assigned with OFFICER_PREV/OFFICER_INV_DGGSTI Permission Set. Only those officers who are assigned with OFFICER_PREV/OFFICER_INV_DGGSTI Permission Set will figure in the dropdown list for the creation of Command Chain by Investigation Admin. Command Chain is explained in detail in the attached Annexure.

The following table shows the list of Permission Sets available for Executive Setup and DGGI vertical and designations of officers to whom those Permission Sets can be assigned. Respective ACL Admins shall assign these Permission Sets to individual officers depending upon their designation and posting.

Permissions required for Commissioner/Pr. Commissioner/Chief Commissioner/ Pr. Chief Commissioner with respect to Investigation module has been included in the existing Permission Sets already assigned to them.

During the course of the investigation, various forms/letters are getting issued from the module. In such forms/letters, the header is configured from the information available in the Formation Management section of the Access Control Logic. The address, e-mail address, phone number, and fax number of a formation are taken from the Formation Management screen. If they are incomplete or incorrect, the header of the letter/form will be misguiding. ACL Admin is empowered to update/edit the above details. Please follow the below path for editing formation details:

MENU -> ACCESS CONTROL -> FORMATION MANAGEMENT -> <<drill down to the required formation>> -> FORMATION DETAILS -> Edit -> <> -> SUBMIT.”

Part – B Advisory for the users on the functionalities

1. Command Chain

The workflow as happens in a unique investigation unit has been replicated as a Command chain in this application, as the details of a case are to be made available only to the officers dealing with the case. Accordingly, the command chain has been envisaged in the workflow system with specific roles for officers as per their designations. Commissioner will invariably be part of the command chain.

Investigation Admin:

For each Commissionerate, there shall be one Investigation Admin of the rank of Addl. Commissioner/Joint Commissioner. Similarly, the Additional Director General of DGGI Zone shall nominate Addl Dir/JD rank officer as Investigation Admin in DGGI Zone. In accordance with the directions of the Commissioner/ADG, ACL Admin will create the role of Investigation Admin in the system. Initiation of investigation case has been entrusted with Investigation Admin. The Investigation Admin will nominate other officers viz. Case Admin, Case Lead, and Command Chain officers to the workflow who will deal with the case.

Case Admin:

There shall be one Case Admin for each preventive formation and he/she shall be of the rank of Assistant/Deputy Commissioner. If the Assistant/Deputy Commissioner is the Case Lead, then Case Admin is not required.

Case Lead:

The case Lead is the person leading the investigation of a case and has a key role in updating the case in the system. It is desirable to nominate Superintendent rank officers as Case Lead. However, the Assistant/Deputy Commissioner also can be the Case Lead. Mandatorily Case Lead is required for all cases.

Command chain officers:

Further, there are officers of the rank of Superintendents and Inspectors to assist the Case Lead and they are collectively called Command Chain Officers. Case Lead can delegate any task to any of the command chain officers.

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